Refund policy

Last updated October 23, 2026

The short version

If BurnBadger Pro isn’t right for you, email us within 14 days of buying it on burnbadger.com and we’ll refund you in full. No questions asked.

How to ask for a refund

Email support@burnbadger.com from the address you bought with, or include your BurnBadger code. We reply within two business days and refund the whole amount to the card you paid with. Your bank usually shows it within 5–10 business days.

What happens to your code

When we refund an order, its BurnBadger code is switched off, and Pro stops working on the devices it unlocked. The free version keeps working, and your saved designs stay on your devices.

After 14 days

Pro is a one-time purchase that keeps working, so we don’t normally refund after 14 days. If something is wrong, for example you were charged twice or Pro won’t unlock, email us anyway and we’ll put it right.

Please talk to us first

If something isn’t working or you don’t recognize a charge, email us before contacting your bank. We can usually fix it or refund you the same day. A bank dispute takes weeks, and it also switches off the code.

Bought in the App Store or Google Play?

Purchases made inside the iPhone, iPad, Mac App Store or Android apps are handled by Apple or Google, and refunds for them go through Apple (reportaproblem.apple.com) or Google Play. We can’t refund those ourselves.

Who you’re buying from

BurnBadger is made by Ranger Tales LLC. Questions: support@burnbadger.com.